Author: rferguson@thestar.ca (Rob Ferguson)

CANADA

Relying on His Wheelchair, Ontario’s Support Uncertain

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Ontario’s Assistive Devices Program Faces Criticism Amid Complaints About Power Wheelchair Services Recently, retired lawyer Dan MacDonald shared his ongoing struggle to get his power wheelchair to fit properly three years after a debilitating stroke. His complaints to Ontario’s Health Minister and the Premier’s office shed light on challenges faced by others under the Assistive Devices Program (ADP). MacDonald’s frustration with the exclusive power wheelchair supplier arrangement has raised questions about customer support and service accountability. Despite assurances from the Ministry of Health to take MacDonald’s concerns into consideration, he remains dissatisfied and feels like he has been hitting a…

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