Microsoft users worldwide experienced major outages on Friday, impacting flights, banks, media outlets, and government offices. The cause is linked to a new Crowdstrike update affecting Windows-based desktops and laptops, leading to the infamous Blue Screen of Death (BSoD) error messages. Users shared photos of their screens stuck on the recovery page.
Microsoft confirmed the issues and stated they are taking mitigation actions to resolve them. The company assured users that services are progressively improving amidst the disruptions caused by the outage.
What is the Blue Screen of Death (BSoD)?
BSoD, also known as black screen errors, occurs when a critical issue forces Windows to shut down or restart unexpectedly. It indicates a complete system failure at the Windows kernel level due to hardware or software problems.
How to fix it?
For computers affected by the BSoD issue linked to CrowdStrike cybersecurity applications, a workaround has been suggested. Users can follow a series of steps to address the problem and restore normal operation.
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Published 19 July 2024, 09:19 IST
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