Microsoft is gearing up to launch autonomous artificial intelligence agents for businesses, competing head-on with Salesforce. These autonomous agents can complete tasks independently and seamlessly blend into workflows. Businesses can create their own agents within Microsoft’s Copilot Studio platform, enhancing efficiency within organizations.
In addition to enabling autonomous agents in Copilot Studio, Microsoft will introduce 10 new agents in Dynamics 365, catering to various teams like sales, service, finance, and supply chain. The potential of AI agents was showcased through an example at consulting firm McKinsey, where implementing an AI agent reduced lead time significantly.
Competition in the AI space is heating up, with Salesforce launching its Agentforce platform. However, Microsoft remains focused on advancing AI technology through collaborations with the UK government and enhancing business applications. The rivalry between Microsoft and Salesforce continues to drive innovation in the AI sector.