The State House Medical Centre is facing challenges in its medical records department due to a shortage of trained health information officers. The limited personnel are overwhelmed, leading to longer patient waiting times and an increase in misfiled records. The annual report highlighted these issues, revealing that staff from the administrative department without proper training are struggling with record-keeping tasks.
Established in 1976 to cater to top government officials and their families, the centre aims to excel in digitalized health records management. However, with only 16 staff members and limited training opportunities, the department is struggling to meet its objectives.
Despite receiving substantial government funding for infrastructure and operations, staffing remains a critical issue. Plans are underway to recruit more medical professionals to address the staffing shortfall and enhance operational efficiency. The centre is also aiming to fully digitalize its operations by November 2024 to improve security and administrative functions across various cost centres.
Overall, the State House Medical Centre is working towards overcoming its staffing challenges and digitalizing its operations to provide optimal healthcare services to its VIP clientele.