Barbara applied for financial aid for her 91-year-old mother with a Level 3 Home Care Package but is still waiting for promised care due to understaffing. The lengthy wait times have become a common issue, with over 68,000 recipients waiting for packages.
Rose, a 78-year-old dialysis recipient, is waiting for a Level 3 HCP after breaking her hip in March. In the meantime, she’s paying for care out of her pension and struggling to manage alone.
The government’s new ‘Support at Home’ program aims to address delays and ensure elderly individuals receive the care they need without financial burden until the transition from HCP to the new program in 2027.
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