In the aftermath of a global IT outage affecting airlines, airports, and various industries, Francis Fong Po-kiu advised companies to diversify their cloud platforms to avoid overreliance on single providers.
The outage, caused by a software bug in Microsoft’s operating system, led to 1,848 flight cancellations worldwide and disrupted operations for several airlines in Hong Kong.
IT expert Fong attributed the glitch to a cybersecurity software update, emphasizing the importance of thorough software debugging and the need for multiple backup systems.
To mitigate risks, he urged organizations to deploy redundant cloud platforms and backup plans to prevent a single point of failure.
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