In the world of business, charities, and governments, it is common to portray a positive image to attract customers, donors, and credibility. However, excessive positivity in public relations can backfire by creating unrealistic expectations. This was evident in the recent proposal to legalize ride-hailing services like Uber, which raised hopes but left many disappointed.
Similarly, overly optimistic growth forecasts for the economy may lead to fee increases for public services, catching Hongkongers off guard. The government’s effort to restore fiscal balance over the next three years indicates potential challenges ahead, with the likelihood of higher charges for various services.
While prudent financial management is crucial, transparent communication about deficits and fee revisions is equally important. Hong Kong residents understand the need for fiscal responsibility but prefer gradual adjustments over sudden spikes in costs.
Mike Rowse is an independent commentator