The Ministry of Transport, Communications, and Information Technology’s Annual Report on Digital Transformation for 2023

The Ministry of Transport, Communications, and Information Technology recently released its annual report on digital transformation for 2023, revealing key performance metrics. The report highlighted that the overall performance of the government’s digital transformation programme, ‘Tahwaul’, reached 53% in 2023 with government entities achieving an average of 72% in digital transformation.

Notably, the governorates achieved an average performance of 54% out of the 56 government entities evaluated. The report identified entities that excelled in digital transformation, including the Telecommunications Regulatory Authority, Muscat Governorate, and Royal Oman Police.

The report also discussed the efforts made by governorates to embrace digital transformation, such as launching digital services and completing consultancy studies projects. H E Dr Ali Amer al Shidhani highlighted the strategic factors driving Oman’s shift towards digital transformation, including improved governance, policy development, and leadership awareness.

Overall, the ministry plays a crucial role in overseeing and supporting entities in their digital transformation journey to accelerate project delivery and achieve programme objectives.